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How To Factory Reset Chromebook


How To Factory Reset Chromebook

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How To Factory Reset Chromebook

How To Factory Reset Chromebook

How to Factory Reset Chromebook: A Comprehensive Guide


A Chromebook is a versatile device that seamlessly blends productivity, efficiency, and cost-effectiveness. Equipped with Chrome OS, Chromebooks offer an intuitive and user-friendly experience. However, as with any device, technological hiccups or system malfunctions can occasionally arise. In such scenarios, a factory reset can rejuvenate your Chromebook, restoring it to its pristine state and resolving any lingering issues. This article will guide you through the comprehensive process of factory resetting your Chromebook, ensuring that you restore its functionality while preserving your essential data.

Understanding Factory Reset

Factory reset, also known as powerwashing, erases all user data, settings, and installed applications from your Chromebook. It essentially reverts the device to its original factory settings, akin to a fresh start. This process can be particularly useful in various situations:

  • Resolving system issues: Factory reset can effectively address persistent bugs, glitches, or system errors that hinder the Chromebook’s performance.
  • Removing unwanted software: If your Chromebook has accumulated unwanted applications, extensions, or malware, a factory reset provides a clean slate, purging all such elements.
  • Recovering from a forgotten password: If you have forgotten your Chromebook’s password, a factory reset allows you to regain access to your device.
  • Preparing for sale or disposal: Before selling or discarding your Chromebook, a factory reset ensures that your personal information and data are thoroughly erased.

Steps to Factory Reset Chromebook

Method 1: Using the Settings Menu

  1. Sign in to your Chromebook: Make sure you are signed into the Chromebook as the primary user.
  2. Access the Settings menu: Click on the clock icon in the bottom-right corner and select the gear-shaped "Settings" icon.
  3. Navigate to the Reset section: Scroll down to the bottom of the Settings page and click on "Advanced." Under "Reset settings," select "Powerwash."
  4. Confirm reset: A confirmation dialogue box will appear. Carefully read the message and click on the "Powerwash" button to initiate the reset process.
  5. Enter your password: You may need to enter your Chrome OS password to proceed.
  6. Restart the Chromebook: The Chromebook will restart and begin the factory reset process. This may take some time depending on the amount of data stored on your device.

Method 2: Using the Recovery Mode

  1. Power off the Chromebook: Ensure that the Chromebook is completely shut down.
  2. Enter recovery mode: Press and hold the "Esc" + "Refresh" (usually F3) + "Power" buttons simultaneously. Release the "Power" button when the Chromebook powers on, but keep holding the "Esc" and "Refresh" buttons.
  3. Select Recovery mode: The recovery menu will appear on the screen. Use the "Volume Up" and "Volume Down" keys to navigate and select "Powerwash."
  4. Confirm reset: A confirmation message will be displayed. Press the "Enter" key to initiate the reset process.
  5. Restart the Chromebook: The Chromebook will restart and continue the factory reset procedure.


1. Will I lose all my data during a factory reset?

Yes, a factory reset erases all data, including locally stored files, applications, and settings. It is highly recommended to back up your essential data before performing a factory reset.

2. How do I back up my data before a factory reset?

You can back up your data to Google Drive or an external storage device. To back up to Google Drive, sign in to your Google account on the Chromebook and enable the "Sync" option for the files you want to preserve. For external backup, connect a USB drive or SD card and manually copy your files.

3. What happens if I forget my Chrome OS password after a factory reset?

If you forget your password after a factory reset, you can reset it using your Google account. Enter any incorrect password on the login screen. The Chromebook will display an error message with a link to reset your password. Click on the link and follow the instructions to recover your account.

4. Can I factory reset a Chromebook that is locked or disabled?

Yes, you can factory reset a locked or disabled Chromebook using the recovery mode method. Follow the steps outlined in Method 2 and select "Powerwash" in the recovery menu.

5. Will a factory reset remove malware from my Chromebook?

A factory reset typically removes most types of malware, including viruses and spyware. However, it is important to note that some sophisticated malware may persist even after a reset. In such cases, it is advisable to seek professional assistance or utilize antivirus software.


Factory resetting a Chromebook can be a straightforward yet effective troubleshooting measure for various system issues. By following the steps outlined in this guide, you can restore your Chromebook to its original settings and resolve lingering problems. However, it is crucial to remember to back up your essential data before initiating a factory reset to avoid data loss. By carefully considering the implications and taking the necessary precautions, you can ensure a successful factory reset that breathes new life into your Chromebook.